Shipping policy

Shipping Policy

At NALVI MALTA, we aim to provide clear and transparent information about the delivery of your order.

Order Processing

Orders are processed as quickly as possible after payment has been successfully confirmed. Processing times may vary depending on the product, availability, weekends, public holidays, and other circumstances.

Shipping & Delivery

Delivery times and available shipping options may vary depending on the product and delivery destination. Where applicable, estimated delivery information will be displayed during checkout or communicated as part of your order.

Please note that delivery estimates are not guaranteed and delays may occasionally occur due to circumstances outside our control, including carrier delays, customs procedures, severe weather, or other logistical disruptions.

Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Incorrect Delivery Information

Customers are responsible for providing complete and accurate delivery information when placing an order. If you notice an error in your delivery details, please contact us as soon as possible. We cannot guarantee that delivery details can be changed once an order has been processed or dispatched.

Damaged, Missing or Incorrect Orders

If your order arrives damaged, you receive an incorrect item, or you experience a delivery issue, please contact us as soon as possible at oliver.dalli@gmail.com with your order details so that we can review the matter.

International Orders

Availability of international shipping may vary by destination. Where applicable, customers may be responsible for customs duties, import taxes, or other charges imposed by the destination country, unless otherwise stated at checkout or required by applicable law.

Contact Us

If you have any questions about shipping or delivery, please contact:

NALVI MALTA
Email: oliver.dalli@gmail.com